SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of charmile.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of charmile.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This trash can is not just a receptacle for waste; it's a testament to innovative design and environmental responsibility. The smart sensor technology ensures a touch-free and hygienic disposal of trash👏
This trash can has transformed my bathroom into a model of efficiency and style. The hands-free operation is a revelation, keeping things sanitary and convenient. Its eco-friendly construction aligns with my values, and its space-saving shape fits perfectly in my limited space. The combination of a trash can, toilet brush holder, and tissue box holder in one unit is a stroke of genius, decluttering my bathroom and saving me time and effort. The easy-to-clean stainless steel exterior always looks new, and the modern design elevates the entire look of my bathroom. Durability-wise, it’s unmatched, promising years of reliable use. This isn’t just a trash can; it’s a comprehensive bathroom solution.
The cleanliness this trash can brings to my bathroom is unmatched. It’s so convenient to have everything in one place, and it looks amazing.
The convenience and hygiene benefits of this trash can’s smart sensor technology cannot be overstated.
Eco-friendly and fits like a dream
Touchless feature is hygienic and the can is so durable! 💪
This trash can is a marvel of modern bathroom design. Its sensor technology makes waste disposal a breeze, promoting a hygienic environment. The use of high-quality materials is a testament to its sustainable design. Its space-saving form is ideal for my compact bathroom, and the integrated features for holding a toilet brush and tissues are incredibly useful, ensuring that everything I need is within reach. The stainless steel exterior not only adds a touch of elegance but also simplifies cleaning, maintaining a pristine appearance. Durability is a key strength, with materials built to last, ensuring long-term use. This trash can has not only met but exceeded my expectations, offering a blend of functionality, style, and sustainability.
The space-saving design is perfect for my tiny bathroom, and the hygiene aspect of the touchless sensor is fantastic. It’s been a game-changer!
The combination of hygiene, convenience, and style makes this trash can a standout. The sensor technology ensures cleanliness, the build is commendable, and its elegant design seamlessly blends with my bathroom decor.
The clever sensor placement has foiled our cat's plans to explore the trash. It’s a relief to have a pet-proof solution!
Love the sensor! 😍 No more germs!
I was immediately struck by the sleek design and smart functionality of this trash can. Its sensor technology offers a hygienic solution to waste disposal, eliminating the need to touch the can and reducing the spread of germs. Made from durable ABS material, aligns with my environmental values, making it a guilt-free choice.
This trash can is almost perfect. The sensor works well, though it occasionally opens too easily when passing by. Eco-friendly and stylish, but could use a minor adjustment on sensor sensitivity.
Love the sleek design and how it fits perfectly in my small bathroom. The sensor is responsive, and the fact that it’s touch-free keeps things hygienic.
I'm impressed with the touchless operation and sturdy construction of this trash can. Its compact design fits perfectly in my bathroom, while the built-in holders for toilet brush and tissues enhance functionality and convenience.
Space-saving design is ideal for small bathrooms, yet offers big benefits.
Elegance and efficiency in one
This trash can with its smart sensor technology brings a level of hygiene and convenience to my bathroom that I didn't know was possible. The construction is important to me, and its space-saving design fits perfectly in my small bathroom. The combination of a trash can, toilet brush, and tissue holder in one compact unit is extremely practical and helps keep the space organized.
The eco-friendly aspect and cleanliness it brings are commendable. However, the automatic lid sometimes closes too slowly for my preference. Overall, it's a well-designed trash can.
Cleaning's never been easier, thanks to its sleek, wipe-clean surface.
3-in-1 is a lifesaver
This trash can’s blend of smart sensor technology, eco-friendly construction, and space-saving design is a game-changer for any bathroom. The ease of cleaning, combined with the durability of its materials, ensures a lasting addition to my bathroom. With its stylish appearance and practical features, this trash can has elevated the form and function of my bathroom, making it a model of modern home hygiene and convenience.
I was impressed by how sturdy and well-made this trash can is. It's durable, stylish, and the sensor works flawlessly.
So easy to clean, and looks fabulous in my bathroom
Touch-free magic in my bathroom! 🌟👐