SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of charmile.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of charmile.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This little gem right here has truly revolutionized how we operate at our family-run boutique! We specialize in custom printed tees & having tried several printers before settling on this one - let me tell you - nothing compares! From its quick operation speed to its superb color accuracy- everything about it screams efficiency!
A must-have for anyone in the custom t-shirt business.
When it comes to printers, there are so many options out there that making a choice can be overwhelming. However, after getting this A4 Multicolor Flatbed T-Shirt Printer for my home-based business, I can confidently say that it stands head and shoulders above its competitors in terms of performance and quality.
best thing I ever bought for my t-shirt business. Prints look professional and are done in no time 👏
prints are vibrant, crisp and long-lasting even after numerous washes.
This flat t-shirt printer is an absolute game-changer! Its ease of use combined with its ability to deliver high-quality images quickly makes it perfect for anyone looking to get into or already in the custom t-shirt printing industry.
Easy to use and delivers vibrant colors every time.
I've always loved creating unique designs but struggled with finding a reliable way to transfer them onto fabric until I found this brilliant machine! Now all my creations come alive on tees with vibrant colors thanks to this amazing printer!
This printer has truly transformed my small boutique.
Good one
Just got my A4 Multicolor Flatbed Printer last week, and I'm already love with it. My custom tees have never looked better.
As someone who values efficiency and quality equally when running their small business - I couldn't have asked for a better companion than this fantastic printer. It's fast yet doesn't compromise on delivering top-notch print results every single time; truly worth every penny spent!
This printer has made my life so much easier. It fast, efficient and the print quality is superb.
Absolutely thrilled about it!
Talk about value for money! Incredibly affordable without compromising on performance or quality.
This flatbed t-shirt printer has completely transformed how we operate our family-run boutique; from its quick operation speed to its superb color accuracy- everything about it screams efficiency! Plus, it's user-friendly which makes operating it an absolute breeze.
Impressive
When I started my online store, finding a reliable machine capable of producing high-quality prints consistently was quite challenging. However, since investing in this T-Shirt Printer - things have taken a turn for the better! Its ease-of-use coupled with its ability to deliver top-notch results every single time truly sets it apart.
This printer a lifesaver! It's fast, efficient, and the print quality is top-notch.
Fast, efficient, and reliable - an absolute game-changer!
If you're seeking perfection in your printed tees then look no further than this incredible device. From crisp lines to vibrant hues – every design comes out just as envisioned if not better making me fall more in love with what I do each day!
I run small clothing line and since I started using this mult flatbed printer, business has been booming - can't recommend!
Makes printing fun and easy - love it!
An excellent investment for any t-shirt printing venture.
Running an online boutique requires efficient machinery & let me tell you, this printer has been nothing short of spectacular. It's fast, reliable and the quality it delivers is top-notch. Plus, the colors come out so vibrant that they breathe life into my designs!