SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of charmile.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of charmile.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i love that these lights are bi-color - adds so much versatility to what i can do creatively 🌈🎥
As someone who takes photography seriously, I've used numerous lighting kits over time. But none compare to this one when it comes to superb color accuracy and adjustability. Whether portraits or product photography, this kit is now my first choice for any shoot type due to its unique ability to provide just the right amount of light needed – definitely worth every dime!
this led light has been nothing short of brilliant for me; good value, superb performance and easy handling…what more could you want?
No complaints here; everything about this RGB LED Photography Lighting Kit screams top-notch quality 👌
What a remarkable piece of equipment this is! The adjustable bi-color feature has become an indispensable tool during my photoshoots. I've managed to produce some truly distinctive effects with the impressively bright, yet gentle on the eyes LEDs. This kit has opened up new creative avenues for me - from dramatic shadows to subtle hues, it's all possible now. Its ease-of-use factor alone makes it worth every penny spent! There's no need for complex setups – you simply plug them in, adjust your settings using intuitive controls and there you have it: professional-grade lighting right at your disposal!
so satisfied with this purchase! It's lightweight, compact and provides an ample amount of light - exactly what I was looking for.
the rgb lights on this kit are just amazing; they provide such a wide range of colors to play around with...definitely worth it 👏
i'm genuinely amazed by these lights! they're incredibly versatile and offer such a wide range of color options just what i was after for my home studio setup. their durability is surprising considering how lightweight they are. plus switching between warm and cool tones depending on the mood i want to set in my pictures is so effortless! wasn't sure about getting another led light after some bad experiences but boy am i glad i took a chance on this one! its performance surpasses all expectations - delivering consistent high-quality illumination even under challenging conditions.
i've been using this led lighting kit for weeks now and i'm still impressed by its performance. it's definitely become my go-to gear when shooting 📸
This adjustable LED photography light is just as described – superb quality, easy application, and very useful CCT modes that reach 220W. Thoroughly pleased with my purchase!
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From packing to delivery time – everything about ordering this item was smooth sailing ⛵ Very happy customer here!
Well, let me tell you, this kit is seriously impressive. The whole photography game has been completely transformed for me, thanks to the adjustable bi-color feature it's got going on. It's like a magic wand that turns everything into gold - or whatever color you want really! You see, these LEDs are something else entirely. They're bright enough to light up any scene but they've also got this softness about them which just adds a certain je ne sais quoi to final product. You can play around with it all day and still come up with new effects each time. And oh boy, do those effects add some serious pizzazz! Whether I'm shooting portraits or landscapes or even just random objects around the house - every shot now looks like it was taken by a pro. No more dull photos for me; everything’s popping and absolutely vibrant! It's not just about brightness though; there's an artistry in using this kit too. With each adjustment of color temperature from warm to cool tones (or vice versa), you get different vibes altogether – moody blues for those introspective shots or fiery reds when things need heating up. The beauty of it all lies in its simplicity: flip a switch here, turn a knob there and voila – your ordinary photo is suddenly extraordinary! And the best part? Every effect feels unique - no two photos look exactly alike unless I want them to. So yeah, if you're looking at stepping up your photography game big time without breaking bank then this kit might be what you need right now. Trust me when I say that these lights will give your shots that professional edge we’re all chasing after.
The adjustable feature on these lights is a lifesaver, allowing me to fine-tune the lighting according to my needs.
it's simply fantastic 🌟
This product offers great value for money – not only does it provide sufficient lighting but also comes packed well and arrives promptly 👏👍
The ease-of-use factor alone makes this lighting kit worth every penny! No need for complicated setups – just plug them in, adjust your settings on-the-go using intuitive controls, et voilà: instant professional-grade lighting at your fingertips!
love it
Wow, what an extraordinary piece of equipment this is! The adjustable bi-color feature has become a crucial tool for my photoshoots. It's enabled me to create some truly one-of-a-kind effects with the LEDs that are impressively bright, yet gentle on the eyes. This kit has opened up new creative avenues for me - from dramatic shadows to subtle hues, it's all within reach now. Its ease-of-use factor alone makes it worth every penny spent! There's no need for complex setups – you simply plug them in and adjust your settings using intuitive controls and there you have it: professional-grade lighting right at your disposal!
Superb LED kit! Lightweight and compact, it's perfect for on-the-go shoots The bi-color feature adds a creative touch to my work.
This lighting kit is fantastic value for money. It offers ample light and the build quality top-notch!
Man, I gotta tell ya, this light setup has got me totally jazzed. The versatility of it is just outta this world! You get the ability to control both the color temperature and intensity which opens up a whole new world of possibilities when you're shooting different subjects or scenes. Let's say you've got a warm sunset scene one day and then a cool moonlit scenario the next - no worries at all with this gear, because it can handle them all like a champ You simply dial in your desired settings and boom, you're good to go! But let's not forget its build quality either. This thing feels solid as a rock but without weighing you down or being too much of an arm workout to lug around on set. It strikes that perfect balance between durability and portability that every photographer dreams of. And don't even get me started on how user-friendly it is! Even if tech isn’t really your jam, there’s no need for any head-scratching here because everything is super intuitive. The best part? It doesn't feel cheap or flimsy like some other setups I’ve tried in the past – instead, it exudes confidence-inspiring solidity without feeling like you’re lugging around an elephant. So yeah, suffice to say I'm completely sold on this lighting setup. It's been an absolute game-changer for my shoots and has taken my photography game up several notches already! In short: If flexibility in lighting conditions matters as much to you as sturdy build quality does - then look no further than this little gem right here.
I'm impressed with this product. It's exactly as described, arrived promptly, and works flawlessly - an excellent addition to my gear!
The portability of this lighting kit makes it a game-changer. Perfect for tight spaces or mobile shoots – love it!
What an incredible find! This adjustable LED light has improved my photography tenfold. Its easy handling makes every shoot a breeze.