SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of charmile.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of charmile.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
What a stunning piece! This leisure chair is the epitome of modern elegance. It’s not just visually appealing, but also offers excellent comfort for those long reading sessions.
This armrest single sofa has been a fantastic addition to our hotel lobby. The unique quartz design captures everyone's attention and its comfort keeps them seated!
Stylish, comfy leisure chair - a perfect addition to my readingok!
This single sofa is the epitome of modern elegance. Totally worth it.
Loving this artistic quartz armrest chair! It's chic yet super cozy.
I'm totally smitten by this artistic quartz armrest chair. Its chic design adds an unexpected twist to my room decor while providing unmatched lounging comfort.
Got this for our hotel lobby - guests are raving about it!
satisfied
Just had to write a review for this modern fabric single sofa! It's been an absolute delight since it arrived. The quartz design is so unique and artistic, it instantly became the focal point of our living room. And the comfort? Unparalleled! I can lounge on it all day without feeling any discomfort. Truly a great blend of style and functionality.
Stlish and comfortable, this chair a total win for!
A delight! This single sofa elegance to my living.
I'm absolutely thrilled with my new armrest leisure chair! Not only does its stylish quartz design add an unexpected twist to my home, but its comfort level is through the roof as well - perfect for those long reading sessions or just lounging around after a hard day at work. Definitely one of my best buys in recent times!
design, cozy - this armrest chair simply amazing.
I'm absolutely thrilled with this new leisure chair. It's not just about its stylish quartz design that adds a touch of modern elegance to my home, but also the comfort level it provides is beyond words. Perfect for relaxing after a long day!
Artistic design, comfort level off the charts - this chair is a winner!
Absolutely adore my new leisure chair! Stylish and super cozy.
I've been on the search for a unique yet comfortable chair for my living room, and I finally it in this Artistic Quartz Armrest Leisure Chair. This isn't just any ordinary chair - its stylish quartz design speaks volumes about taste and sophistication. But what really sets it apart is how comfortable it is despite being so chic! You can lounge around all day without feeling uncomfortable even once! Moreover, guests haven’t stopped complimenting since I got this modern fabric single sofa which honestly feels great! It's more than just a piece of furniture; it’s an that enhances your room decor while providing unparalleled comfort!
Recommend
This leisure chair is a true show-stopper! Its artistic quartz design adds an element of sophistication to my living room while providing the perfect comfort for lounging.
I'm thoroughly impressed with this single sofa. It's not just about its chic, modern appeal but also how it offers such incredible comfort. A great addition to our hotel lobby!
Never thought I'd fall in love with a chair, but here we are! This armrest chair has been an absolute delight - stylish, cozy and durable.
This chair is a perfect mix of style and comfort. It's added a touch of elegance to my living room and I absolutely love it!
Got this for our hotel lobby, guests haven't stopped complimenting since! The unique quartz design truly stands out.
i'm all about comfy reading spots and this leisure chair? absolute perfection! can lounge on it all day long 📚
The modern fabric single sofa has been such a great addition to our home cinema setup - comfortable seating taken up several notches!