SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of charmile.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of charmile.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Living in a cramped NYC apartment, finding a dishwasher that fits limited counter space is challenging, but this mini dishwasher is the perfect solution. Gifted by my niece, who adores hers, I've been using it non-stop since receiving it. Impressively, it accommodates various items, including Ninja Foodie pots, air fryer baskets, and a 10-inch frying pan, along with numerous utensils. Strategic stacking maximizes its capacity, transforming my dishwashing routine, particularly after cooking sessions that leave many dishes behind. I now find myself eagerly gathering dishes to fill it. The rapid wash is my go-to, but for heavier soiling, the longer cycle's intense 162°F water ensures thorough cleaning and sanitization. Drying effectiveness varies with load size, but clean dishes are my main concern. Both Cascade gel and Finish Quantum pods work well, with pods slightly outperforming the gel in sudsing. Delivery was prompt, and setup was a breeze. Although the water adapter hose doesn't fit my sink, filling the dishwasher with three pitchers of water is easy and efficient. The leak guard is a thoughtful addition, preventing any spills. I wholeheartedly recommend this dishwasher for its ease of use, effectiveness, and adaptability to small living spaces.
My journey to select the perfect countertop dishwasher was meticulous and driven by specific needs and budget. I desired a model with both upper and lower spray arms, the versatility of faucet hookup or manual filling, and the right size to fit in my mobile home. After thorough research and watching numerous product review videos, I chose this dishwasher and it has exceeded my expectations. Surprisingly substantial in build, it's a robust and well-crafted kitchen appliance, not a flimsy gadget. Despite its weight, setup was straightforward, with manual water filling being my preferred method. The included pitcher and water filling guide ensure ease and precision in operation. I opted not to use the inlet hose, storing it instead, and focused on securely attaching the drain hose. This dishwasher is user-friendly, even offering an alternative bucket drainage option. It's more than just a functional appliance; it's an elegant addition to any countertop. The internal space is surprisingly generous, allowing for efficient dish arrangement. I recommend purchasing a small silverware basket for added convenience. This dishwasher has been a transformative addition to my home, especially as a single resident. It handles most of my dishwashing needs, with the occasional handwashing of larger pans. As a budget-conscious individual, I appreciate the affordability and value it offers. If you're considering a countertop dishwasher within a specific price range, this model is a top contender, promising satisfaction and quality.
This dishwasher is remarkably effective in cleaning dishes and silverware, boasting both mechanical and aesthetic appeal. Its compact, cube-like size, similar to a microwave, allows it to fit snugly under cabinets on the countertop. Living in a '70s apartment without a dishwasher, this has been a game-changer for me, especially since I dislike manual dishwashing. The illuminated interior creates a captivating view, reminiscent of a miniature car wash, which fascinated both me and my father during its first use. Setting up is a breeze, with just a few steps involved. Both powder and liquid detergents work well, and it operates quietly. As someone who struggles with mental health, this dishwasher has made managing dishes enjoyable and straightforward. I use paper plates to reduce the load during challenging episodes. Economically, it's a winner too, with a slight increase in electricity costs and minimal water usage per cycle. For those facing similar challenges or anyone seeking an easy dishwashing solution, this product is a delightful and efficient choice.
This dishwasher fits well on a countertop, with options to fill water from the top or hook up to the sink. It fits a surprising amount of items, including an Instapot, and cleans powerfully with minimal spotting.
So far, the dishwasher has been perfect and satisfactory.
Surprisingly effective for a small dishwasher, it fits a good amount of dishes and operates quietly. It's been a great addition to an RV, with the only minor issue being the water filling design.
A life-changing machine for a small family, it works better than expected, is quiet, and simple to operate. Registering the dishwasher offers additional warranty benefits.
Easy to use and cleans effectively, this dishwasher is perfect for small kitchens.
The dishwasher cleans effectively, but large pots won't fit. It's used daily, with good results for silverware and minor water spots on plastic. It's suitable for those who dislike hand washing dishes.
A life-changing purchase, this dishwasher has significantly reduced dishwashing time. It's easy to use, reasonably quiet, and fun to watch in action.
Very satisfied with the dishwasher purchase.
The dishwasher saves a significant amount of time, making it a highly satisfying purchase.
This dishwasher fits well in a small kitchen and is easy to use. However, it can't accommodate more than three thick stoneware dishes. Suitable for thinner plates and saucers.
Purchased on a whim, this dishwasher runs 1-2 loads daily, freeing up time for other activities. It's been a satisfactory purchase so far.
Perfect for busy students, this dishwasher allows for loading at night and running in the morning. Cascade platinum pods work well, and it cleans efficiently, even when fully loaded. It's important to secure the drainage setup properly.
This dishwasher is a convenient and time-saving appliance, effectively handling dishes while freeing up time for other tasks.
A powerful and valuable addition to a small apartment, this dishwasher requires pre-rinsing dishes but is efficient and comes with a hose and pail. It's highly recommended.
This dishwasher is amazing, cleaning dishes and silverware effectively. Easy to fill with a water tank, it beeps when full and is very quiet. It holds a good amount of dishes, making it highly recommendable for small spaces or RVs.
A great addition for small, frequent dishwashing needs, this dishwasher performs as well as a full-size model. It's especially useful for a small household and is highly appreciated.
Perfect for a renovation living situation, this dishwasher offers convenient dish storage and washing capabilities, although it hasn't been tested yet.
Contrary to some reviews, this dishwasher's cleaning efficiency is impressive, even when loaded to capacity. It offers both long and rapid cycles, and a small noise issue is easily resolved. After six months of use, it remains a delightful purchase.
This dishwasher is suitable for one person, fitting only one place setting per load. It's noisy with long cycles, but functional for individual use.
Ideal for an older rental home without a dishwasher, this appliance fits a decent amount of dishes, although it doesn't dry them perfectly. It washes dishes effectively.
This dishwasher is perfect for saving water in a rental home, efficiently cleaning dishes without excessive water usage.
This dishwasher, placed on a butcher block with a hidden mop bucket for drainage, works as well as a regular household dishwasher. It's highly recommended, especially for off-grid living.