SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of charmile.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of charmile.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
After six months of use with only one minor issue, this dishwasher has been running smoothly and efficiently.
Quick to set up and enjoyable to watch, this dishwasher cleans dishes spotlessly. It's perfect for single-person households and a delightful purchase.
Easy to set up and use, this dishwasher cleans dishes in 45 minutes and dries them almost completely. It's quiet, simple, and perfect for small apartments.
This countertop dishwasher fits well, takes two hours per load, and ensures dishes come out sterile, making it a valuable purchase.
This dishwasher fits well in limited countertop space, cleans dishes effectively using a 5-liter water tank, and is not hooked up to the sink. A great investment for small living spaces.
Ideal for a family of three, this dishwasher fits well on a small countertop, is easy to use, and has no drawbacks.
This small dishwasher effectively removes tough stains, proving to be a great appliance.
Perfect for a fifth-wheel camper, this compact dishwasher performs as well as full-sized models. Reviews were accurate in praising its effectiveness.
After reading positive reviews, the decision to purchase this dishwasher was a great one. It works well in small spaces.
Highly recommend this dishwasher for its superior performance compared to other countertop models. It's convenient and significantly outperforms previous models.
Despite its small size, this dishwasher impressively cleans dishes, making even coffee cups look like new. It's a fantastic and satisfying purchase.
Ideal for someone who struggles with hand washing dishes, this dishwasher is easy to set up and efficiently uses water.
An easy-to-use dishwasher that performs well without any issues.
This dishwasher handles a significant amount of dishes impressively, leaving them spotless.
During a septic repair emergency, this portable dishwasher with a built-in water reservoir was invaluable. It washes smaller items effectively and offers various settings, including a UV drying option. A worthwhile investment.
After a month of use, this dishwasher proves to be awesome. It has a water tank option and cleans dishes impressively, though it doesn't completely dry them. The quick wash option is efficient, and the dishwasher is great for compact spaces, though it can't hold large items.
This dishwasher is a great fit for small spaces, cleaning dishes effectively and offering good value for the price.
In a condo with limited counter space, this dishwasher is ideal for washing utensils and glasses. Its water tank eliminates the need for sink connections, fitting larger plates at an angle. A great purchase for small living spaces.
Despite initial skepticism, this dishwasher has been effective in an old house with limited kitchen updates. It cleans a day's worth of dishes for two people efficiently, although larger pots and pans require hand washing. Overall, it's a useful appliance for daily dishwashing.
Ideal for small spaces and busy schedules, this dishwasher accommodates most dishes, although larger items may not fit. It's perfect for those with limited space.
This dishwasher is one of the best purchases, slightly larger than expected but overall an excellent product.
As a full-time RV resident, this dishwasher is incredibly useful, even for unconventional items like paintbrushes. Although not intended for such use, it performs well and saves time.
The dishwasher is just average, arrived with a crack, and operates loudly. It's functional but might not justify the cost.
While it can't fit large items, this countertop dishwasher surprisingly holds many dishes. It efficiently washes dishes and can be filled manually or hooked up to the sink, saving water compared to hand washing. It has been reliable since mid-2021, used almost daily.
This dishwasher is a valuable addition to a business setting. It's efficient and quiet. Using detergent pods with rinse aid helps prevent water spots, especially in areas with hard water.