SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of charmile.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of charmile.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
never thought I'd find such a gem online - great quality, super cozy and chic design 👌
magic 🙌
i'm genuinely impressed by how comfortable this chair is - it's been a life-saver after those long office hours.
stunning
it's so comfy that i've started preferring it over my bed for afternoon naps, plus it looks gorgeous in our lounge
Loving how easy to use and comfortable this single sofa recliner is!
This recliner has been such an incredible addition to our home. Its simple elegance perfectly complements our existing decor while offering unparalleled comfort. We love how easy it is to adjust from sitting upright for reading or working on the laptop, then effortlessly transitioning into full relaxation mode when watching TV or taking a nap. The craftsmanship of this chair shows attention to detail and commitment towards quality products which are rarely seen these days.
Absolutely adore the clean lines and simplicity of the design; plus, it’s incredibly cozy to sit on ❤️
Absolute perfection! It has brought such a luxe feel to my home. Plus, the comfort level is unbeatable!
love
no better place to unwind after a long day
Never before have style and functionality blended so seamlessly together as they do in this single sofa recliner! With one look at its chic design you know instantly that your living room aesthetics are about to be significantly elevated. But it's not just a pretty face - the comfort level is off the charts, making it my favorite spot for unwinding after a long day.
Just got this recliner and it's already my favorite spot in the house. So comfy!
Luxurious
stylish, comfortable, and perfect for my Nordic-themed home.
Never knew I needed a reclining chair until I got this one. It's pure bliss!
Every once in a while you come across something that makes your life so much better, this single sofa recliner is one of those things for me. Its elegant design has uplifted my entire living room decor and made it more than just another piece of furniture. The quality of materials used speaks volumes about its durability which means I will enjoy relaxing moments on this chair for many years to come.
The comfort of this single sofa recliner is unmatched! Plus, it looks stunning in our living room.
recommend
I'm absolutely loving how chic yet practical this piece is. Perfectly complements my decor vibes!
This recliner has added such an elegant touch to our space. And talk about comfort - amazing!
Superb
Absolutely adore how luxe yet functional this piece is – just what we needed for our lounge area.
There's something about Scandinavian designs that always catches my attention – their ability to combine functionality with aesthetics so flawlessly – and this elegant Nordic single sofa recliner doesn't disappoint! Its chic silhouette brings modernity to any setting while providing unmatched relaxation thanks to its well-cushioned seat. An investment worth every penny.
satisfying