SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of charmile.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of charmile.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This thermometer has eliminated guesswork when roasting meats and checking the doneness of baked goods. It boasts large, easy-to-read numbers, and the display panel can be illuminated by pressing the bottom button. I absolutely love it!
Using this thermometer is a breeze. It comes with the battery pre-installed, and you also receive an extra battery. Inserting it into meat is a simple task, and reading the temperature is equally straightforward.
It's significantly more affordable than some other instant-read thermometers, and it performs admirably. Once you try an instant-read thermometer like this, you'll never want to go back to traditional slow thermometers. It's straightforward to operate and clean, although it can be a tad bulky to store, as is typical with instant-read thermometers.
I assumed it would reverse when used in the left hand, as it should. If that's important to you, please be aware of this. However, the customer support was quite helpful.
The thermometer is very easy to read, and I appreciate the light feature. However, I had some difficulty getting it to calibrate to the same temperature consistently.
I absolutely adore this thermometer! It's incredibly user-friendly, with an easy-to-read display and hassle-free cleaning. This is a replacement for our previous one of the same brand and style, which served us well for several years with daily use.
It works flawlessly, and it's both user-friendly and reasonably priced. We actually have several of these thermometers. One of them got left out in the rain, and we thought it was a goner, but after drying out, it works perfectly.
This little gadget is surprisingly impressive. I appreciate the back magnet, which allows me to keep it on the hood of my range for easy access. The backlit screen makes it even more user-friendly.
Finding a reliable instant-read thermometer for grilling can be a challenge, but this one appears to be holding up well so far, and I hope it lasts longer than a year. I'll provide an update in a year's time.
I adore my digital thermometer. It delivers rapid and accurate temperatures for various types of food. Its magnetic feature allows it to cling to the side of my outdoor metal food cart, conveniently located next to the grill.
Being a grill enthusiast and meat cook, I find it perfect for quick temperature checks, especially when preparing chicken and pork, where precise doneness is crucial.
We were in need of a digital food thermometer, and this one fits the bill perfectly. It had received excellent reviews, is reasonably priced, and conveniently displays the proper temperatures right on the thermometer itself. It's fantastic!
Initially, it wasn't immediately apparent how to turn it on, but I suppose I'll get the hang of it with more use. I used it for cooking a Thanksgiving turkey, and it provided an accurate reading.
I really appreciate the foldable design of this thermometer. My previous one didn't fold and took up unnecessary space in the drawer. I hope this one lasts as long as my old one, which served me well for several years.
I've already tested this thermometer on some chicken, and I was pleased to see the temperature rise to the appropriate level for doneness. It was a wise purchase.
Okay, maybe that's a slight exaggeration, but it did help us keep a close watch on the temperature to prevent the turkey from drying out. It's easy to read and use, and compact enough for convenient storage.
This little device is fantastic! It features an easy-to-read screen, lights up, is magnetic, and boasts a range of useful features. It's the best thermometer I've come across! I might even consider buying another one!
This thermometer offers great value. Many similar items were much more expensive, but I only needed an oven thermometer, and this one has a nice LED display that's large enough to read easily.
I purchased this as a replacement for another thermometer, and I find this one to be slightly better, although it's similar to the previous one. So far, I'm very pleased with this purchase.
I tend to be less tech-savvy compared to most BBQ enthusiasts, and I prefer "stick and read" thermometers. However, I did find it somewhat challenging to figure out all the intricacies of using this one.
I find it quite satisfactory. My previous thermometer was smaller, and although it did a great job, its smaller display made it difficult to read. Additionally, it was considerably more expensive. This unit, on the other hand, is easier to read and comes at a more reasonable price point. Time will tell if it proves to be durable.