SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of charmile.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of charmile.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I needed a tissue holder that my grandson could easily reach and use. This product fits the bill perfectly. It's simple to install, although it does protrude a bit. However, it's not overly obtrusive, and it serves its purpose well. Mission accomplished.
Finally! I was tired of dealing with small tissue holders. I wanted something that could accommodate a full-size Kleenex box, and this product does just that.
I don't know why it took me so long to discover such a simple tissue dispenser! I find it incredibly useful for unexpected allergies while driving.
Our family loves this tissue holder! It keeps tissues off the car seat and floor, making them easily accessible for all passengers, including kids and their friends.
This tissue container is stylish and functional for the car. However, ensure you purchase tissues that dispense one at a time for ease of use while driving.
I found exactly what I was looking for with this tissue holder. The elastic snap strap is simple to use, and the material adds a stylish touch to my car's interior. It fits name-brand tissue boxes snugly, although it may take some effort to zip up initially. Despite this, I highly recommend this holder and may purchase more in the future.
Placing this tissue holder behind the front passenger seat headrest makes it easily reachable from the driver's seat, eliminating the need to search for a sliding tissue box on the rear seat floor. It's a great value and a practical addition to any vehicle.
This product exceeded my expectations in terms of quality. I'm so impressed that I plan to purchase another one for my wife's car.
Great box holder for your tissue needs! Material looks solid and will last for a long time. Hopefully!
The interior of my car is cream so this blended well. This is great and easy to pull a tissue from.
Perfect for my car, works great and keeps my box of tissues from being crushed or lost.
I’ve purchased two of these now, one for each car. I love it! It fits the whole tissue box easily. Looks nice and classy in the car.
Perfect for your car. Saves more room than leaving it on a seat, floor, or console center.
Beautiful design and good leather. Highly recommended
Keeps tissues handy and looks nice at the same time!
Exactly what I was looking for. I highly recommend this product!
Great product glad I got it
Easy to use and attach in my car.