SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of charmile.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of charmile.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
So happy with this table! It's sleek, modern and fits just right in our living room.
This coffee is a real find. Its minimalist design adds an elegant touch to my space.
The quality of this piece is top-notch - sturdy and looks expensive without the hefty price tag!
Arrived on time, assembly was a breeze and the result? A stunning addition to our home that blends perfectly with our decor.
No more worry about sharp corners thanks to its round design, perfect for families with little ones running around...
I am absolutely thrilled with this minimalist modern round wooden coffee table. It's been a fantastic addition to our living room, and it perfectly complements the rest of our decor. The wood finish is stunning, and it adds such a warm, inviting feel to the space. Despite its simplicity in design, it certainly makes a statement! I love that while being stylish, it doesn't compromise on functionality - there's plenty of surface area for my coffee mugs and magazines.
This table is a perfect blend of style and practicality. It's minimalist modern, and the wood adds a warm touch to my living room.
I'm absolutely in love with this coffee table! Its round design fits perfectly in my space and gives off such an inviting vibe.
Our new coffee table has become hit at home! Its sleek lines lend themselves beautifully to the minimalist aesthetic we've cultivated in our living room. But beyond just looking good, this table also serves as an excellent centerpiece for family gatherings or casual evenings with friends. We're so pleased with how sturdy yet lightweight it is – making rearranging furniture a breeze when needed!
The quality of this piece is amazing. I was pleasantly surprised at how sturdy it feels while still looking sleek and high-end.
What struck me most about this piece isn't just how good it looks but also how versatile it is - can serve as a side stand or display unit too!
This wooden piece is truly one-of-a-kind! The natural grain brings out such character which instantly elevates any room’s ambiance. Not only does it look amazing but also feels solidly built ensuring longevity - definitely worth every penny spent!
Love this table! It's sleek, modern and fits just right in my space.
I am thoroughly impressed by not only its aesthetic appeal but also practicality...easy to clean, move around & surprisingly spacious despite compact size 💕
Stylish
This coffee table is a gem. Its minimalist design really adds an elegant touch to my room
The moment I laid eyes on this round wooden beauty I knew my search was over! It fits seamlessly into my living space lending itself effortlessly to both formal and informal settings alike due to its versatile design.
I'm so glad I found this wooden beauty! It fits perfectly in my small living room and adds such a cozy feel.
Impressive
The quality of this gem just outta this world. It's got that sturdy build you don't see too often these days. You know what I mean? it feels like it could a beating and still look good as new. And when I good, I mean really good - like those high-end items that cost an arm and a leg.
ok
From packaging to assembly everything was top-notch...and the end product? Just wow! A stunning addition that blends perfectly with our modern decor 👌
Durable
I'm absolutely thrilled with this table! It's sleek, chic and adds such a modern touch to my space.
recommend