SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of charmile.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of charmile.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I am absolutely thrilled with this LED Smart Mirror. The frameless design is so sleek and modern, it's the perfect addition to my contemporary styled home. I've placed it in my living room and it has truly tied the entire decor together effortlessly. What really stands out for me is its energy efficiency - a feature that I deeply appreciate as an eco-conscious person. Furthermore, the irregular shape adds such a unique flair, making it not just a mirror but also an art piece that sparks conversations whenever guests come over! The touch switch makes operating the lights so convenient; no more fumbling around for switches in dim light conditions. It's amazing how such a simple feature can bring about significant convenience.
i’m ecstatic i got my hands on this led smart mirror its frameless design complements my minimalist taste perfectly
A superb purchase!
perfect blend of function and fashion.
I'm over the moon with this LED Smart Mirror! The touch switch is a breeze to use and the irregular shape adds an artistic vibe to my home. Plus, its frameless design exudes modern elegance that's hard not to love.
Love how this frameless mirror seamlessly fits into any decor style. Its smart features are just icing on the cake!
so intuitive to use!
This LED mirror has become the centerpiece of our hallway. It’s energy-efficient which we appreciate, and it looks stunning too! The unique shape combined with practicality makes it a great buy.
Highly recommended!
What a fantastic blend of style and technology! This smart mirror with its sleek frameless design has made such an elegant addition to my decor. And I can't get enough of how bright those LEDs are!
so in love with this energy-efficient led smart mirror it’s stylish yet practical perfect for our eco-conscious household
distinctive
I'm so pleased with the quality of light from these LEDs - they've transformed my vanity area beautifully! The touch switch is super convenient, too.
practical yet stylish
Superb
Adore the irregular shape of this smart mirror!
This LED Smart Mirror has completely transformed our hallway - adding brightness whilst being energy efficient at the same time! The sleek frameless design works beautifully with our modern aesthetic without overpowering other elements in our space. And let's talk about convenience - no more searching for light switches because operating these LEDs couldn't be easier thanks to their handy touch switch feature! We're also loving how its irregular shape brings character into our otherwise plain hallway; definitely worth every penny spent on this stylish and practical mirror!
This mirror is a minimalist's dream. The frameless design is simply stunning!
looks so sleek
Loving how bright these LEDs are - they've totally transformed my vanity area.
Thumbs up!
Fantastic.
What a fantastic purchase this LED Smart Mirror has been! Its unique irregular shape adds an artistic feel while still being incredibly functional at the same time. I've placed it in my bedroom where it not only serves as a practical piece but also as a stylish statement that elevates my decor. But what sets this product apart from others isn’t just its aesthetic appeal – it comes with user-friendly features like the touch switch function which makes operating these LEDs such a breeze! Furthermore, knowing that I’m saving power while enjoying quality lighting at home gives me peace of mind because of its energy efficiency.
Thrilled with this smart mirror! It's not just functional but also a stylish addition to my home.
Impressive