SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of charmile.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of charmile.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's so chic!
When we were redesigning our living area we wanted furniture pieces that are not just trendy but also durable – thankfully we found this amazing high stool bar chair! It’s got everything you could ask for: sturdy construction, minimalist design and a hint of Nordic influence that sets it apart from other pieces we’ve come across. We've received countless compliments on it already!
This high chair is comfortable and fits perfectly with my decor. 👌
Sleek design, sturdy build
Stylish, sturdy, comfortable
We recently acquired this elegant bar chair as part of revamping our dining area decor - so glad we did! This piece exudes understated elegance with its clean lines and neutral tones; plus it's super comfy too!
Love my new bar stool! It's so sleek and modern, really brightens up my kitchen area. 💯
Just got my high stool and I'm loving it! It's so comfortable and stylish.
this high stool has added such an elegant vibe to my kitchen area.
Absolutely worth it!
So pleased with this purchase! This chic high stool fits seamlessly into my apartment’s minimalistic theme whilst adding a touch of classiness to space. Plus points for comfortability as well!
This minimalist bar chair is the perfect addition to my kitchen Couldn't be happier!
The design of this stool is simply stunning
This high stool bar chair is the epitome of modern minimalism at its finest! Its sleek design adds an elegant touch to my breakfast nook without being too overpowering. The comfort level is something I did not expect from such a stylish piece – but this one has pleasantly surprised me with its ergonomic design ensuring hours of comfortable seating.
Nord style at its best!
Sleek design with great back support? Yes please!
This refined bar chair caught my eye instantly due to its unique blend between functionality & style - truly encapsulating the essence of Scandinavian simplicity at its best! Not only does it serve as an aesthetically pleasing furnishing item but provides unparalleled seating comfort too.
this chair fits right in 😊
Love the minimalist design, fits perfectly in my kitchen!
surprisingly comfortable and stylish
Absolutely thrilled with this purchase. It's sturdy and chic!
What a wonderful find! This bar chair has brought so much character to my kitchen. The minimalist design is simple yet chic, and the quality is exceptional. I love how comfortable it is - it's become my favorite spot for morning coffee.
Highly recommend
This high stool bar chair is a dream come true for any minimalist enthusiast. It's sleek, modern and incredibly comfortable to sit on. The Nordic influence in its design adds that extra touch of elegance that really ties the room together.
So unique and modern.