SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of charmile.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of charmile.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The comfort level of this wooden armchair is unmatched! Perfect for those lazy evenings in front of the TV.
😊😊😊😊😊
so glad i bought this one blends perfectly with other furniture pieces plus its super comfy 💖
recommend
the best part about this chair? it’s so easy to clean no more worrying about spills or stains
Aesthetically pleasing, comfortable, durable
modern comfort
Love everything about this chair - especially the unique wood pattern. Definitely adds character to my space!
I've been using this Nordic armchair for a few weeks now and I'm extremely. It's not just aesthetically pleasing but also incredibly comfortable. The wooden finish adds an elegant touch to my decorli>
The craftsmanship on this chair is amazing. You can tell a lot of thought and care went into it.
I’m impressed with how sturdy this chair is despite its delicate appearance. Worth every penny!
the comfort, the design...everything about this chair screams quality! totally worth it 👏👏
This armchair has made my living room feel so much more inviting and cozy 😌
Absolutely adore it
love love love this nordic wooden armchair!! never been happier about a furniture purchase before 🥰
ok
This chair is the perfect combination of style, comfort, and durability. The woodwork is exquisite and it fits so well with my interior design theme. After a long day at work, lounging on it feels like heaven!
The wooden finish is absolutely stunning. It adds such a warm, cozy vibe to my living room.
Impressive
I am in love with this Nordic armchair! It's the perfect blend of comfort and style.
The quality of this Nordic-style wooden armchair exceeded all my expectations! It's sturdy yet stylish, making it the perfect addition to my living room setup. Plus, its comfort level is unparalleled - completely worth the investment.
love
This Nordic style wooden armchair has been an absolute game-changer for me! Its sleek design and sturdy build have added so much character to my space while its comfort level is simply unmatched. Whether I’m sipping on coffee in the morning or winding down with a book at night, this chair provides all the comfort and support needed. An excellent investment indeed!
This chair is surprisingly comfortable. The woodwork is top-notch, it's clearly well made.
💖