SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of charmile.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of charmile.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fantastic
The full HD on this tiny thing blew me away! It’s so lightweight but packs quite a punch. Ideal for those spontaneous picnics or beach outings 😎
Never thought I'd be raving about a portable projector, but here we are! Excellent image quality and having an internal battery makes it superbly convenient for outdoors usage.
good
This projector has seriously upped my outdoor entertainment game. From backyard BBQs to camping trips, its portability and built-in battery make setup a breeze. But what's truly impressive is its Full HD display - it delivers stunningly sharp images that make every viewing experience an absolute delight.
satisfying
I'm overjoyed with my new acquisition!! 💕 Setup was straightforward and the images are incredibly sharp even when used outdoors during nighttime... Plus, no fussing around with cables due to the internal power source 👏👏
Excellent
This mini-projector has been nothing short of amazing. It’s made our family gatherings much more fun - movies under the stars have never looked better! And the built-in battery is a major plus.
Superior
Can't help but gush over this portable projector! It's compact, yet the viewing experience it delivers is nothing short of impressive. The built-in battery makes outdoor movie nights a breeze. And that full HD resolution? Absolutely incredible!
brilliant 💎
As an avid movie lover, I've always dreamed of creating my own outdoor cinema. This portable projector has made that dream come true! It's compact enough to carry around with ease, yet it delivers a viewing experience that rivals any high-end theater. The full HD resolution is just mind-blowing - every detail is crisp and clear, making film more immersive than ever before. But what really sets this gadget apart from the rest is its built-in battery. No more hunting for power outlets or dealing with tangled extension cords - I can set it up anywhere without a hitch! From backyard barbecues to camping trips under the stars, this projector has truly transformed how we enjoy our favorite movies.
👌👌