SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of charmile.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of charmile.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm absolutely thrilled with this coffee maker. The integrated grinder is a dream, allowing me to customize my grind size and brew strength. Plus, the dual cup feature is perfect for when I have guests over.
This machine has truly elevated my morning routine! With its high-efficiency power system and optimal pump pressure, every espresso shot comes out perfectly creamy. It's like having a barista right in my kitchen!
The versatility of this coffee maker is impressive - from grinding fresh beans to brewing different styles of coffee at home. And the anti-drip system keeps everything clean which saves me so much time on cleaning up.
What I love about this machine is how user-friendly it is despite all its features. The clear display and intuitive touch controls make operation seamless, even for someone not tech-savvy like myself.
Despite being compact, this machine packs a punch with its high power and large water tank that ensures you never run out of your favorite brew – ideal for those long work-from-home days!
One thing worth mentioning about this coffee maker is its safety credentials - ETL certified plus robust plastic housing guarantees durability which gives me peace of mind knowing it’s safe to use daily.
With 12 grinding settings, automatic milk frother and dual cup feature among others packed into one sleek device- it brings an authentic café experience right into our homes! Highly recommended.
Recommend
Impressive
ok
satisfactory
superb
User-friendly interface with clear display - easy operation even for non-techies.
Compact, efficient and versatile. It's like having a café at home!
Grind settings and high power system deliver perfect brew every time.
This semi-auto coffee maker is simply fantastic! I've been using it daily, and it grinds beans perfectly for a fresh brew each time. Plus, the built-in steamer works wonders on frothing milk for lattes or cappuccinos.
Love it!
The joy that comes with crafting your own cup of Joe is unmatched; add in the luxury provided by this exquisite gadget and it elevates your morning ritual into something extraordinary. This high-performing contraption includes an integrated grinder which guarantees peak freshness since you're using newly ground beans every single time – no more stale pre-ground coffee! Further enhancing your experience is the steam wand that lets anyone create professional-quality foamy milk toppings without stepping out from their own kitchen! What sets this device apart is not just these impressive functions but also how easy they are made accessible through intuitive controls ensuring seamless use regardless if one’s a novice or seasoned barista at home. Even beyond brewing capabilities what impresses most about this product is its sleek design which would complement any modern kitchen decor beautifully along with being space-efficient considering multiple functionalities it houses. Additionally, the self-cleaning function is a boon to those who dread cleaning chores. It ensures the machine stays in top condition with minimal effort required from the user's end. To sum it up, this appliance delivers an all-in-one coffee brewing solution that combines convenience, customization and quality into one compact yet stylish package.
What an amazing product! I'm thrilled with this purchase; it grinds, brews, and even steamers all in one device while boasting a clear large display that's super intuitive to navigate.
I can't recommend this semi-automatic coffee machine enough — it's excellent value for money considering its high-quality grinding mechanism coupled with efficient brewing process which results in heavenly tasting coffees.
It gives me great pleasure every morning when I wake up knowing that my favorite cup of Joe will be ready within minutes thanks to this incredible appliance which does everything from grinding beans to frothing milk!
The superior craftsmanship of this high-end coffee-making appliance leaves me astounded every morning. The machine’s built-in grinder provides the freshest possible taste, grinding beans on demand to ensure maximum flavor. It's a game-changer for any coffee lover seeking an authentic espresso experience at home. Its steaming feature is another highlight, allowing users to create barista-quality lattes and cappuccinos with ease. The steam wand froths milk perfectly, creating that rich creamy texture we all love in our favorite caffeinated beverages. The device also boasts user-friendly controls that make it simple even for beginners to navigate its myriad features. With just a few clicks, you can customize your brew strength and temperature according to personal preference. In terms of design and build quality, it exudes elegance and durability in equal measure - a testament to its premium construction materials. Its sleek aesthetics add an air of sophistication to any kitchen counter while promising longevity with proper care. Overall, this sophisticated piece of equipment offers unparalleled convenience coupled with top-notch performance – truly worth the investment.
Amazing product!
Absolutely love this semi-automatic coffee machine! Makes my mornings brighter ☀️
This exceptional piece of equipment is a dream for all coffee enthusiasts. Its design and functionality are highly commendable, offering the perfect blend of aesthetics and efficiency. The in-built grinding feature ensures that you get to enjoy freshly ground beans every time you crave a cuppa. It's like having your personal barista at home, ready to serve you the freshest brew whenever desired. The steaming function adds another layer of convenience, allowing users to froth milk effortlessly for lattes or cappuccinos right from their kitchen counter. This machine truly takes the art of coffee-making to new heights by providing an array of options - grind size, strength control etc., so one can customize their beverage exactly as they like it. Moreover, its user-friendly interface makes operation smooth even for beginners while advanced users will appreciate its flexibility and precision control over each brewing parameter. In terms of maintenance too this appliance shines bright with self-cleaning features making upkeep stress-free. In short, this device offers a superior coffee experience right at home while saving on those expensive trips to cafe shops.