SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of charmile.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of charmile.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
What I love about this automatic trash can is how it marries convenience with aesthetics. The inductive opening and closing mechanism means you never have to touch the bin, which is a major plus for me. And let's not forget the stylish wooden finish that enhances any room decor – who knew waste bins could be so chic?
This product keeps everything mess-free, easy disposal without any hassle 💯
This automatic bin is not just practical but also aesthetically pleasing. The wooden finish enhances any room decor beautifully.
No more mess! The lid opens and closes smoothly every time 🙌
it's eco-friendly, that's something we all can appreciate in today’s world where being green is not just cool but also super important. it’s touchless. Yes, you heard me right! No more getting your hands dirty or dealing with germs and bacteria. Just wave your hand over it and voila job done! This feature not only provides convenience but also ensures hygiene which is a biggie these days with everyone being extra cautious about cleanliness. Its sleek design will definitely add an edge to any space you decide to place it in.
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Finally, a trash can that doesn't require me to touch the lid. Hygiene level 💯
The sleek design fits perfectly in my modern kitchen. Love it!
No need to struggle with foot pedals anymore; this trash can does everything for you! A great addition to my home.
This automatic bin has made waste disposal so much easier and cleaner in our home.
Loving this stylish wooden finish - it really adds an aesthetic appeal to any room 👌
i love that I don't have to touch anything when throwing away rubbish - so hygienic.
This product has been a game changer in our kitchen. Not only does it look great with its wooden finish, but the automatic feature is a lifesaver. I can't tell you how many times I've had my hands full and struggled to open the trash can – this has solved that problem completely.
I'm really impressed by this waste bin. The touchless operation has made disposal so much easier and cleaner in our home. Plus, being eco-friendly is an added bonus! It's amazing how such a small change can make a big difference to our daily routine.
Finally, a trash can that doesn’t require me getting my hands dirty! Its clever design means just waving your hand opens up the lid - no more touching required which makes it super hygienic. And even though it’s practical, there’s no compromise on style either; the wooden material gives it an aesthetic appeal making it perfect for any room.
I love this automatic trash can. It's so convenient and easy to use!
This waste bin is a lifesaver in our busy kitchen. No more touching dirty lids - just wave your hand, and it opens.
recommend
found an eco-friendly product that doesn't compromise on style or convenience. This bin has become an essential part of my daily routine.
The wooden finish adds a touch of elegance to any room Plus, the rectangular design saves space by fitting perfectly against walls or under counters.
No more struggling with foot pedals! The sensor operation is super smooth and efficient – makes disposal hassle-free.
Who knew a trash can could be so smart? Just wave your hand, and it opens up - no touch needed! Plus, the eco-friendly aspect gets a big thumbs up from me.
The standing structure of this waste bin fits snugly into corners without taking up too much space – very handy indeed!
I love that I don't have to touch anything when throwing away rubbish with this automatic trash can. It's hygienic and convenient!
This product keeps everything mess-free. Easy disposal without any hassle – what more could you ask for?